Privacy Policy
PT Indo Cipta Estetika ("we", "us", "our") respects your privacy.
This Privacy Policy explains how PT Indo Cipta Estetika (“we,” “our,” “us”) collects, uses, and shares your personal information when you visit or make purchases through our website.
- This Privacy Policy (“Policy”) sets forth the types of personal data collected by PT Indo Cipta Estetika (“Company”) when you access or use any of the Company’s websites (“Website”), as well as the manner in which such data is managed, processed, and disclosed.
- This Policy also addresses additional matters relating to the protection of your privacy. We strongly recommend that you review this Policy carefully to ensure you fully understand how your personal information is collected, used, and safeguarded.
- PT Indo Cipta Estetika reserves the right to amend or update this Policy at its sole discretion and at any time. Any modifications will be published on the Website together with the effective date of the most recent revision. You are encouraged to review this Policy periodically in order to remain informed about the collection, usage, and potential disclosure of your personal data.
PERSONAL INFORMATION ACQUISITION
When you register an account in order to access and utilize our Website, we may collect information necessary to support its operation. Such information constitutes both general and specific personal data, including but not limited to: your name, address, telephone number, email address, credit card and bank account details, device location data, delivery history, details of items shipped, descriptions of requested or purchased products, as well as server log data. This may further include internet protocol (IP) addresses, device activity information, browser type, date and time of access requests, referrer URLs, operating system details, page view statistics, and other relevant information (collectively referred to as “Personal Data”). The collection of this Personal Data enables Us to ensure the effective provision of services and to deliver the best possible user experience on our Website.
Through the use of the Website, the Company collects, processes, analyzes, and stores Personal Data by means including, but not limited to, the following:
a. Identity Information voluntarily, accurately, and independently provided by you, such as when you:
- Create or register a user account (“User”) and complete forms requiring the submission of information, including Personal Data. Access certain partner pages via reference links available on the Company’s Website (where applicable).
- Submit or upload content, including photographs, written materials, videos, product delivery details, inquiries, comments, or other responses related to the Website.
- Provide feedback to the Us through email, forms, written correspondence, or telephone communication. Activate geofencing or location-based features through settings on your device.
- Enter payment-related information on the Website’s payment confirmation page, including, but not limited to, bank account details, credit card information, virtual accounts, internet banking, or other payment service credentials.
b. We may also collect and process Personal Data through the following means:
- Social Media Interactions: Data obtained through social media platforms, including but not limited to Instagram, such as when you engage with Our content by pressing the “like” button on Our posts or by interacting with Us through other social media channels. The Personal Data collected in this context is limited to your name and the posts you have engaged with on third-party pages. Such data is utilized in an aggregated manner solely for the purposes of reviewing and enhancing the performance of our Website.
- Third-Party Sources: Data received from third parties, including affiliated entities, business partners, and other independent third parties.
- Technical Usage Data: Data automatically recorded when you use the Website, including, but not limited to, technical information such as your Internet Protocol (IP) address.
PERSONAL INFORMATION USING
Your Personal Data is processed and safeguarded by the Company in accordance with applicable laws and regulations as well as the provisions of this Privacy Policy.
The purposes for which the Company collects and utilizes User information include, but are not limited to, the following:
- Verifying the identity and accuracy of data submitted by Users of the Website.
- Ensuring and enhancing the quality, functionality, and overall user experience of the Website.
- Facilitating and administering payment transactions conducted on the Website, including confirmation processes and the delivery of User orders.
- Recording and maintaining transaction data of Website Users.
- Fulfilling the Company’s contractual and legal obligations arising from cooperation or agreements with third parties.
- Conducting market research and/or developing the Website to improve its functionality and tailor it to the preferences and needs of Users.
- Organizing and managing promotional activities, prize draws, surveys, market research initiatives, or other related programs intended for Users.
- Facilitating communication between Users and the Company’s customer service team in relation to inquiries, complaints, or issues encountered.
- Supporting publication, distribution, marketing, and further business development activities of the Company, including the provision of personalized offers, promotions, and notifications tailored through geofencing features activated on your device in proximity to our stores or within specific geographical areas.
Users are required to ensure that any Personal Data submitted or previously uploaded is accurate and, where necessary, updated or corrected in a timely manner to maintain the integrity, continuity, and security of the Website.
You are obligated to provide information requested by the Company truthfully and accurately. In the event that Personal Data is found to be inaccurate, incomplete, or not updated, the Company reserves the right to suspend access to your account until the required corrections have been made.
PERSONAL INFORMATION SHARING
The Company will not transfer, sell, distribute, disclose, or otherwise make available your Personal Data to third parties, except under the following circumstances:
- Corporate Transactions: The Company may transfer Personal Data, in whole or in substantial part, to third parties in connection with corporate actions, including but not limited to mergers, consolidations, acquisitions, or reorganizations, which result in a change of control or ownership of the Company.
- Confidentiality Agreements: Disclosure may occur where the receiving party has entered into a binding confidentiality agreement with the Company.
- Legal Compliance: The Company may disclose Personal Data where required to comply with legal or regulatory obligations.
- Protection of Rights and Interests: Disclosure may also occur to enforce or apply the Company’s Terms and Conditions, or to safeguard the rights, property, or safety of the Company, its Customers, or other parties. This includes the exchange of information with other companies and organizations for the purposes of fraud prevention, risk reduction, and mitigation of financial loss.
- Product Reviews: In instances where Users provide reviews of products purchased through the Website, such reviews may be published on the Company’s Website, applications, social media accounts, affiliated websites, or other third-party platforms partnered with the Company. Submission of a review shall be deemed as consent to such disclosure.
- Business Partners and Service Providers: The Company may provide access to Personal Data to its business partners or authorized third-party service providers for purposes including Website maintenance, development, customer service, payment processing, delivery services and other services essential to the operation of the Website.
- Non-Personally Identifiable Data: The Company may share non-personally identifiable information with the public and with partners, such as publishers, advertisers, and affiliated platforms, to demonstrate general usage trends of the Website.
- Business Development and Marketing: The Company may disclose Personal Data to third parties in order to support business development, marketing initiatives, and related commercial activities.
The Company will employ its best efforts to safeguard Personal Data, including when providing access to authorized third parties. However, PT Indo Cipta Estetika cannot provide absolute assurances regarding the use or management of such data by third parties. Accordingly, Users acknowledge and agree that the Company shall not be held liable for any misuse of Personal Data committed by third parties.
RIGHTS OF PERSONAL DATA OWNERS
The Company maintains a database that enables Users of the Website to store information relating to billing, delivery of goods, payments, order tracking, credit card details, transaction history, email addresses, and other categories of Personal Data.
In accordance with applicable laws and regulations, you are entitled to exercise the following rights:
- Right of Access and Correction: To access your Personal Data and request corrections where necessary. Access or correction may be carried out through the facilities provided on the Website.
- Right to Withdraw Consent: To withdraw consent previously granted for the processing of Personal Data.
- Right to Erasure: To request the termination of processing, as well as the deletion and/or destruction of Personal Data, in accordance with prevailing legislation.
- Other Statutory Rights: To exercise additional rights as stipulated under Law No. 27 of 2022 on Personal Data Protection, together with any subsequent amendments or updates.
Except for the right of access and correction noted above, Users may exercise the other rights listed herein by submitting a written notification to the correspondence address provided in this Privacy Policy. Such notification must include the User’s identity (full name, address, identification number, and email address or username registered on the Website), the specific right being exercised, the reasons for exercising such right, and must be duly signed and accompanied by a copy of a valid identification document.
The Company reserves the right to decline the implementation of such requests where there is a discrepancy in identity verification and/or where refusal is necessary to ensure compliance with applicable laws and regulations.
WITHDRAWAL OF CONSENT, DELETION, SUSPENSION, AND RESTRICTION OF PERSONAL DATA
You may withdraw consent, request deletion, suspension, or restriction of the use and/or processing of your Personal Data by submitting a written request to the correspondence address provided in this Privacy Policy. Any Personal Data that remains in the Company’s possession will continue to be processed in accordance with the terms of this Privacy Policy.
Following the withdrawal of consent or the request for deletion, suspension, or restriction of processing, the Company may:
- Be unable to continue providing certain services to you.
- Be unable to remove all data or information that has been previously available or published on the Website, including but not limited to User reviews, transaction histories, delivery records, product descriptions, and log information retained on the Company’s servers.
- Cease the use of Personal Data following the withdrawal of consent; however, the Company cannot guarantee the removal or non-usage of Personal Data provided by the User prior to the withdrawal of such consent.
By submitting a withdrawal of consent and/or requesting deletion of Personal Data, you acknowledge and agree that the Company shall be released from any liability for losses, damages, or other adverse consequences that may arise as a result of such actions.
COOKIES
The Company may employ various technologies to collect and store information when you access and use the Website, which may include the use of cookies or similar tracking technologies. Cookies are small files that are automatically placed on your device to identify and monitor your network connection, thereby enabling optimal access to and use of the Website.
In addition, cookies assist the Company’s systems in automatically recognizing the type of browser you are using and may provide additional functionalities, such as storing records of products purchased through the Website.
CORRESPONDENCE
All communications or notifications from the Company to Users in relation to this Privacy Policy shall be delivered through the email address registered with the User’s account, the Website, or other electronic systems utilized by the User to access the Company’s services. Any such notification shall be deemed received by the User within two (2) hours of transmission via email.
Except with respect to the address designated for the exercise of rights under Article 4 of this Privacy Policy, Users may direct notifications to the Company through the Customer Care contact address provided on the Website. For matters specifically concerning the exercise of rights as referred to in Article 4, Users must submit a written notification to the following address:
Perkantoran Prominence, Jalur Sutera Boulevard Street Block 38D Number 35, RT.003/RW.006, Kelurahan Panunggangan Timur, Kecamatan Pinang, Kota Tangerang, Banten 15143
AD DISPLAY
Advertisements displayed on the Website may originate from the Company or from third-party advertisers. Such third-party advertisers may utilize cookies managed by independent ad servers to recognize your device each time an online advertisement is displayed. Through this mechanism, the ad servers are able to collect information that enables advertisers to deliver advertisements they deem relevant or of interest to you.
This Privacy Policy applies solely to cookies placed by the Company and does not extend to cookies utilized by third-party advertisers.
PERSONAL DATA SECURITY
The Company is committed to safeguarding your Personal Data from unauthorized access and implements protective measures in accordance with the following provisions:
- Certain areas of the Website are secured through encryption technology, including the use of Secure Socket Layer (SSL) protocols.
- The Company conducts regular reviews of its practices for the collection, storage, and processing of Personal Data, supported by technical and physical safeguards designed to protect against unauthorized access.
- In accordance with Article 3 of this Privacy Policy, access to Personal Data is strictly limited to the Company’s employees, contractors, and agents who require such access in the course of their duties and who are bound by explicit confidentiality obligations, as well as to third parties as permitted under this Privacy Policy.
- The Company adopts technical, organizational, and administrative measures to ensure the protection of Personal Data, including physical, electronic, and procedural security safeguards. Verification of identity may be required before Personal Data is disclosed to you.
In addition, Users are responsible for maintaining the confidentiality and security of their own Personal Data, such as refraining from sharing account passwords with third parties and ensuring that they log out of their accounts after using the Website.
Unless otherwise defined herein, terms used in this Privacy Policy shall have the same meaning as set forth in the General Terms and Conditions of Use and Access and/or other relevant policies applicable to the Website.
